Return and Refund Policy
We believe in satisfying our customers. We make every effort to fulfill all the orders placed. However, please note that there may be few orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
Our Customer Service Team will communicate to you if all or any portion of your order is cancelled.
Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order.
Returns :
Our policy lasts 7 days. If 7 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
How to return the item ?
- If you want to return the product, then please go to your order details and contact us to request the returns.
- You can also contact us by email at myhandmadecloth@gmail.com
- Customer has to arrange and ship the item to our address provided.
- Return and Exchange charges will be paid by the customer.
Refunds (if applicable) :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
No refund will be given by MyHandmade Cloth if the order has been delivered with the color, fabric and size as selected by the customer while placing the order.
Shipping charges are non-refundable on COD Order Service.
MyHandmade Cloth add 100+ designs Dresses daily so we are sure that you will be able to find a suitable item from our collection.
The delivery charges for the exchanged item will be borne by the customer. Products on sale cannot be exchanged or returned.
Cash refund is only given if the product received is damaged.